Overview
At ELYASMINA-JEDDA, we are committed to ensuring your satisfaction with our products and services. If you are not entirely satisfied, we're here to help with our refund policy.
Refunds
For a refund, please contact us within 30 days of your purchase. We may request proof of purchase, so be sure to have your receipt or order number handy.
Eligibility for Refunds
To be eligible for a refund:
- The item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- The item needs to have the receipt or proof of purchase.
Non-refundable Items
Certain types of services or custom products are not eligible for refunds. Please contact us for more information regarding non-refundable items.
Return Process
customers wishing to return an item should contact our support team to initiate the process.
Processing Refunds
Once we receive your item, it will be inspected and we will notify you regarding the status of your refund. Upon approval, your refund will be processed, and a credit will be applied to your original method of payment.
If you have any questions about our refund policy, feel free to reach out to us. We at ELYASMINA-JEDDA are always ready to assist you.